Thanks for shopping with us! If you are not entirely satisfied with your purchase, we're here to help.

If you are unsatisfied with your purchase, we will kindly issue a store credit for a return request submitted within 3 days upon receiving your merchandise.

Damaged or defective item(s) must be reported within 3 days upon receiving merchandise for store credit.

All orders are final. once placed, we do not allow cancellations for refund. shipping and handling charges are non-refundable.

All approved returns must be shipped within 48 hours after approval. We are not responsible for shipping fees on any undamaged merchandise. All items are subject to inspection, and must be approved by ANDREAM WHOLESALE.

Returns are issued by store credit only.

Your item(s) must be unused and in the same condition that you received it. If not your package will be sent back to you. 

Please email info@andreamwholesale.com for all your return needs.

Shipping Policy

Wholesale Rates:

Enjoy FREE SHIPPING orders of $300 or more.

Standard shipping fee of $17.95 for orders up to $300.00 (please allow 3-7 business days).

Express Shipping is available for $35.00 (1-3 business days).

PLEASE NOTE: ANDREAM WHOLESALE IS NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT. IF YOUR PACKAGE IS LOST IN TRANSIT, YOU WILL NEED TO FILE A CLAIM WITH UPS.

Wholesale Damage Package

Damaged or defective item(s) must be reported within 3 days upon receiving merchandise for store credit.

ADDITIONAL QUESTIONS: 

How Do You Ship Your Jewelry? 

Our jewelry pieces are shipped in our linen bags, if you need additional bags for each piece or jewelry card holders with our logo, please email us before hand. info@andreamwholesale.com

Need Pictures for My Website?

Once you purchase the items from our site. We would be happy to help accommodate. Please email us if you need pictures of our jewelry for your site. 

Please note you are not allowed to use any photos from our retail page @andreamboutique. If this condition is violated we will revoke access & buying from Andream Wholesale.

We highly recommend you take your own photos and create a unique brand identity. 

Can We Brand? 

Absolutely you can! We want our line to be an extension to your store. Feel free to personalized, by adding your logo/business name to it, when shipping out orders or displaying them. We do not offer private labeling with your logo. 

Registration 

You must provide a valid sellers permit. Apply for access directly on our website. Apply Here

How Long Till I Get Approve? 

Approval can take up 48 hours. Excludes weekend. If you do not hear from us after 48hours, please attempt to log in and you may be able to confirm your access was granted or denied. We reserve the right to approve or deny access. 

I Don't See My Question Here?

No worries! Send us an email and we will do our best to answer any questions within 24hrs within business week. info@andreamwholesale.com